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PIXMA MX922 Shadowy Printing

Newfy
Apprentice

44946A4B-92EE-4620-BC97-DDC3E0126477.jpeg

 My printer started doing this shadowing on some of the print. I have done head alignment, cleaning, deep cleaning and nothing is working. I would buy a new print head if that would fix it. Any ideas what is causing this?

1 REPLY 1

ArthurJ
Product Expert
Product Expert

hi,

You can try cleaning the encoder strip inside the printer. Please click HERE for the steps. 

If this does not resolve the issue and the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.

If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.

If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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