09-18-2023
02:30 PM
- last edited on
09-19-2023
08:58 AM
by
Danny
I have a Canon MX922 printer that is about 5 years old. It wouldn't power up and I determined that it needed a new power supply. I got one and installed it. Now it does power up, but it is showing strange error messages that the print head is the wrong type and the right type needs to be installed. Any ideas or suggestions on what I can do to solve this problem? Thanks.
09-18-2023 02:37 PM
Try removing printer from wall power and press power on button a few times.
09-26-2023 01:56 PM
Thanks for the suggestion John. I tried it and it still powers up and gives me the same error message "support code 1405" that says "The type of print head is incorrect. Install the correct print head."
11/20/2025: New firmware updates are available.
EOS R6 Mark III - Version 1.0.1
EOS R5 Mark II - Version 1.2.0
PowerShot G7 X Mark III - Version 1.4.0
PowerShot SX740 HS - Version 1.0.2
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
07/24/2025: New firmware updates are available.
07/23/2025: New firmware updates are available.
7/17/2025: New firmware updates are available.
02/20/2025: New firmware updates are available.
RF70-200mm F2.8 L IS USM Z - Version 1.0.6
RF24-105mm F2.8 L IS USM Z - Version 1.0.9
RF100-300mm F2.8 L IS USM - Version 1.0.8
RF50mm F1.4 L VCM - Version 1.0.2
RF24mm F1.4 L VCM - Version 1.0.3
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.