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PIXMA MX922 Print condensed into the upper left corner

kountryjim
Apprentice

MX922 from my MAC ventura 13.5.1 it condences the page and only prints in the upper left corner

When used as a air printer it is fine, or from Email it is fine. But any thing from my MAC is quarter sheet only. Yes the paper size is correct.

7 REPLIES 7

mrufhayes
Contributor

Did Canon come up with a fix for this issue? IOS is Catalina 10.15.7

AirPrint may not always act as it should, so it's best to ensure you have the most current printer drivers from our site HERE.

I also want to let you know that this unit was retired recently, so development for Sonoma/iOS 17 or any future versions of iOS or macOS aren't guaranteed.

mrufhayes
Contributor

I have a MG 2522

mrufhayes
Contributor

What do you mean this unit was retired recently retired It's still being SOLD!

mrufhayes
Contributor

I have a MG2522 driver:16.40.1.0. What's the fix?

Hi,

Go into printers and scanners and remove your printer that is listed. Then select the add printer and select MG2500 series that appears. Before you add the printer back, make sure the Canon driver is listed. Once you have added the printer back on, try to print again. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

I saw this "fix" in another thread. I've tried it and it didn't work.

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