12-02-2024 04:59 PM - last edited on 12-02-2024 04:59 PM by StevenMOD
After running the installation file mp68-win-mx920-1_01-ea32_2.exe, I get the following error message in the final window: MP Drivers has not been installed.
I have a Windows 11 PC with an ARM-based processor. Microsoft has a note and directions on their troubleshooting page regarding drivers and this processor. Upon the troubleshooting directions given for manually adding the printer, an error message appears - "Driver is unavailable". The PC will not add the MX922 to the list of available printers. I believe the error with the installation file is preventing the driver update and printer connection.
Is there a solution/ updated installation file?
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