09-26-2023 02:58 PM - last edited on 09-28-2023 08:50 AM by Danny
Error B200, has disabled my MX922 after installing a new printhead and ink cartridges!!
09-29-2023 08:22 AM
Hi,
B200 is a hardware failure error code and the printer would require service.
If the printer is in it's 1 year warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
If the printer is out of warranty, you would qualify for the Canon Upgrade program. This is for out of warranty units which have been diagnosed to require service or are incompatible with a new or upgraded system. This program allows you the opportunity to purchase a replacement product discounted from the list price. Free ground shipping is included with your purchase.
If you would like to take advantage of this offer, please call our Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.
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10-26-2023 02:06 PM
My MX922 has served me well, but I have not abusted the product. It is a home office printer. I need some suggestion for repair rather than replacement. thank you for your consideration in this matter!!
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