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PIXMA MX700 Printer model not coming up on Chromebook

elie24_
Apprentice

Hey, so I have a problem. My printer is a older version, a Canon MX700 AIO. I am working on a Chromebook, Version 103.0.5060.132 (Official Build) (64-bit). I do have a USB connection for the printer. It does print with my old Windows 7 laptop but, it sadly in at my other place currently so I cannot get hold of it right now. My Chromebook says that it needs configuration, but it is connected by USB. The problem comes when I try to put in the model number. It will not show up in the down-drop. Is there anything I can do to get it to recognize it or have it communicate?  Screenshot 2024-08-10 9.44.37 PM.png

1 REPLY 1

Ron
Moderator
Moderator

Hi elie24_,

Thanks for letting us know what Canon product you've got. The PIXMA MX700 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you find a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

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