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PIXMA MX510 prints but has stopped scanning

tomucko
Apprentice

My PIXMA MX510 has suddenly stopped scanning but I can still use it for printing. I have Windows 10 and the printer is connected by USB cable. Any ideas why this is happening or how I can fix it? Thank you.

4 REPLIES 4

jrhoffman75
Legend
Legend

When you say "suddenly stopped" do you mean without any changes to your computer, like operating system updates?

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Yes. Everything was working fine until a couple days. My PC still recognizes the printer to print but when I start the Canon software to scan, it no longer scans the pages.

jrhoffman75
Legend
Legend

Maybe try reinstalling the driver. 

John Hoffman
Conway, NH

1D X Mark III, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

I reinstalled both the driver and the software and now it's working again. Thanks.

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