04-27-2022 08:17 AM
My PIXMA MX510 has suddenly stopped scanning but I can still use it for printing. I have Windows 10 and the printer is connected by USB cable. Any ideas why this is happening or how I can fix it? Thank you.
04-27-2022 08:44 AM
When you say "suddenly stopped" do you mean without any changes to your computer, like operating system updates?
04-27-2022 09:24 AM
Yes. Everything was working fine until a couple days. My PC still recognizes the printer to print but when I start the Canon software to scan, it no longer scans the pages.
04-27-2022 09:25 AM
Maybe try reinstalling the driver.
04-27-2022 06:49 PM
I reinstalled both the driver and the software and now it's working again. Thanks.
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