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PIXMA MX510 prints but has stopped scanning

tomucko
Apprentice

My PIXMA MX510 has suddenly stopped scanning but I can still use it for printing. I have Windows 10 and the printer is connected by USB cable. Any ideas why this is happening or how I can fix it? Thank you.

4 REPLIES 4

jrhoffman75
Legend
Legend

When you say "suddenly stopped" do you mean without any changes to your computer, like operating system updates?

John Hoffman
Conway, NH

R6 Mark II, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

Yes. Everything was working fine until a couple days. My PC still recognizes the printer to print but when I start the Canon software to scan, it no longer scans the pages.

jrhoffman75
Legend
Legend

Maybe try reinstalling the driver. 

John Hoffman
Conway, NH

R6 Mark II, M200, Many lenses, Pixma PRO-100, Pixma TR8620a, Lr Classic

I reinstalled both the driver and the software and now it's working again. Thanks.

Holiday
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