PIXMA MX494 Error Code 5B04

[Patsky1967]

I tried suggestions from service manual and Youtube.  Nothing is working, I just keep getting a flashing yellow light and the message Error code 5B04.  I tried to get Canon customer service and got nowhere.  Now what?

[Danny]

Hi, Patsky1967!

So that the Community can help you better, we need to know exactly which Canon printer model you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[mousab-mousa]

mx494

[Danny]

Thanks, mousab-mousa!  We appreciate your participation, though we need to let you know that your product appears to be a model that is not supported by our team here at Canon USA.  The Canon Community Forum is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.

If you live outside the United States, please click HERE and select your country to find support in your part of the world.

Feel free to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

Thanks for choosing Canon!