02-01-2025 12:02 AM - last edited on 02-01-2025 08:47 AM by Danny
pixma mx472 printer only printing correctly from mobile app using photo print if i try printing a document it has vertical blank or white lines if i screen shot the document on my phone use canon print app go to photo print then print settings choose paper size letter 8.5 X 11 media type photo paper the document prints perfect its just really inconvenient
02-01-2025 08:48 AM
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