03-26-2013 07:46 PM - last edited on 01-20-2024 09:27 AM by Danny
I had a paper jam on my MX432 and since then my print is blurred, shadowing, double printing.
Solved! Go to Solution.
03-29-2013 02:11 PM
Typically after a paper jam the encoder strip gets dirty. Cleaning it usually resolves this issue. Heres how to check it. If you open up the front where the paper prints, theres a clear strip that goes from left to right (its right above the greasy metal strip). If the strip is dirty (typically with ink smudges), clean with a little bit of water and q-tips. BE GENTLE! And, be sure to UNPLUG the machine before proceeding. After cleaning do a test print to confirm.
01-17-2015 07:35 AM
Can't thank you enough for this information. I have spent the best part of a day trying to work out what is wrong with the printer (which is typically just out of warranty!). Today was the last 'shot' at it as I felt I couldn't afford to spend any more time on this and my 4 month old was being neglected! Came across this website and your advice - golden. Thank you.
03-04-2015 09:20 PM
advise how you open up the "front where the paper prints." I'm assuming that is the panel on the lefthand side of the printer.
03-29-2015 08:38 PM
I'd pressed "clean" four times and "deep clean" three times - and still the same problem. I was ready to tear all my hair out. Thanks so much! Now my problem has been resolved.
07-12-2015 11:41 AM
You did it. The information helped. Thanks.
09-30-2015 05:52 PM
Brilliant, that's sorted my printer out too. Thank you
02-27-2016 10:57 AM
Thank you, this sollution fixed my printing problem too. I used isopropyl alcohol along with a dozen Q-tips. I plan to buy some doctor length Q-tips for easier access. Adding this preventative maintenance to my list to clean once a month.
04-22-2016 04:27 AM
Thank you my mum was over the moon as i gave her your directions, worked a treat x
05-21-2017 08:47 PM
Thank you thank you thank you! Last minute I decided to Google the problem and voila! Your solution fixed the problem! I was JUST about to order a new printer, annoyed that I seemed to be buying one every year or so ... and hardly use it, but need it, and this fixed it! Good to know!
12-13-2017 06:38 AM
This fix worked on my MG4250.
Thanks
02-19-2018 01:40 PM
Works like magic.....Thank you for the instructions to help me fix the blurry printouts!
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