PIXMA MX410 will not print Yellow

[MX410User]

I have tried two different cartridges and did multiple deep cleanings on the Color cartridge. I get no yellow color. I am pretty sure yellow is flowing because I see yellow ink when dab the print head against a piece of paper. Could this be a problem where the yellow print signal is not getting to the cartridge ? I may need a new printer ?

[ArthurJ]

It looks like the printer has experienced an internal hardware issue and would need to be replaced. 

You would qualify for the Canon Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take advantage of this offer, please the Canon Sales Department at (866) 443-8002 Mon-Sat, 9 AM to 9pm EST excluding holidays.

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