PIXMA MX310 Printed photos show thin horizontal multi-colored line

[michaellieber]

Hello,

I have a Canon MX 310 printer.  After printing out a photograph, the photograph displays a horizontal, multi-colored, thin line.  During the printing, there is a very brief hesitation in the printing. I suspect this is the source of the problem. If so, how is such hesitation prevented?  would appreciate any solutions. Thank you.

Mike L.

[Email address hidden for privacy.]

[Danny]

Thanks for letting us know what Canon product you've got. The PIXMA MX310 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!