PIXMA MP250 won't print black on plain paper

[jdhowford]

Printer will only print using black ink when photo paper is selected in printer properties. If plain paper is selected, will only print outlines of what's black but in colours.

Unfortunately not ideal as very slow for just a few pages of a word document. 

What to do? 

[jdhowford]

any help?

[Michael]

Hello.

Try performing both a black and color copy using the black and color buttons directly on the printer.  Do either of these copy attempts come out blank? 

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[jdhowford]

Yes, they both came out blank

[Michael]

Hello.

If you are using new genuine Canon brand cartridges, make sure that the bright orange tape has been removed from the bottom of each cartridge. 

If the issue persists, troubleshooting with our support group will be needed to narrow down the cause of your issue. Please contact our support group using the "Contact Us" link below for additional assistance.

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[lpcbaker]

I also experience this issue. However if I do Copy, then it will print black properly. At a loss what to do