PIXMA MP250 Unable to print letter

[Krdc]

• Hello I hope you can help me. I have a Lenovo Yoga laptop (windows 11).  1. I can not remember or find a startup disc if my canon came with one. 2. My Canon will scan and print it and thats all. 3. My Canon is stuck on idle. I've tried resetting it by unplugging, pressing power button 5 xs and waiting 60 seconds. My computer screen says Bluetooth & device>printer & scanner > MP250 canon MP250 printer status: idle. I have absolutely no idea what else I can do to have it print a letter I generated. Thank you hope you can help someone not computer savvy 

[Arthur]

Thanks for posting!

While our Forum Community members are welcome to chime in, the Canon PIXMA MP250 has been retired. That means we do not offer support for the printer or updated drivers. We recommend updating to a more modern printer and reaching out to our Canon Upgrade Program specialist who will go over the best options for upgrading your printer. They can be reached at 866-443-8002.