cancel
Showing results for 
Search instead for 
Did you mean: 

PIXMA MG8220 not recognizable

newfdoc
Apprentice

I will first admit that I am not the most computer savvy BUT have for years been using this printer with my Macbook Pro, OS mojave 10.14.6 with minor, intermittent problems. The connectivity issues usually solved by restarting computer and printer, or in worst case scenario deleting, then adding printer.

The most recent issue is making me crazy and I have now spent hours trying to do everything under the sun to get my computer to talk to my printer, NOTHING has worked.

I have unplugged printer and modem, restarted computer and printer a million times, reset LAN settings on printer.

The wifi indicator on printer is ON, my computer is connected to the same network which I am certain of because I printed out the LAN details.

If I try to add a printer no printer appears. I finally resorted to adding the IP address from the printed network configuration page so now that printer appears but I CAN NOT PRINT.

I am losing my mind, tried calling Canon support but my printer is old so I am not able to speak to anyone.

HELP!

3 REPLIES 3

Danny
Moderator
Moderator

Hi, newfdoc!

So that the Community can help you better, we need to know exactly which operating system is running on your computer (i.e. Windows or Mac OS, and which version thereof). That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

I included that in my original post 🙂

 

Macbook Pro, OS Mojave 10.14.6

fixed it

Announcements
06/30/2022: Service Notice: EOS 70D: Error 70 or Error 80
06/10/2022: Service Notice:UPDATE: Canon Inkjet Printer continuous reboot loop or powering down
06/07/2022: New firmware version 1.3.2 is available for PowerShot G7 X Mark III
06/07/2022: New firmware version 1.0.3 is available for EOS M50 Mark II
05/31/2022: Did someone SAY Badges?
05/26/2022: New firmware version 1.0.5.1 is available for EOS-C500 Mark II
05/26/2022: New firmware version 1.0.3.1 is available for EOS-C300 Mark III
05/10/2022: Keep your Canon gear in optimal condition with a Canon Maintenance Service
05/05/2022: We are excited to announce that we have refreshed the ranking scale within the community!
04/26/2022: New firmware version 1.0.1.1 is available for EOS R5 C
03/23/2022: New firmware version 1.0.3.1 is available for EOS-C70
03/22/2022: New firmware version 1.2.0 is available for PowerShot PICK
03/16/2022: New firmware version 1.5.2 is available for EOS-R5
03/16/2022: New firmware version 1.5.2 is available for EOS-R6
02/09/2022: Share Your Photos is back!
02/07/2022: New firmware version 1.1.1 is available for EOS-R3
02/07/2022: New firmware version 1.6.1 is available for EOS-1DX Mark III
01/19/2022: READY FOR ANYTHING EOS-R5 C
01/13/2022: Community Update. We will be retiring the legacy profile avatars on 01/20/2022. Click this link to read more.
01/05/2022: Welcome to CES 2022!
12/7/2021: New firmware version 1.3.0 is available for Mount Adapter EF-EOS R 0.71x
12/7/2021: New firmware version 1.1.1 is available for CR-N 300
12/7/2021: New firmware version 1.1.1 is available for CR-N 500
12/2/2021: New firmware version 1.1.0 is available for RF 70-200 F4 L IS USM