PIXMA MG7720 printing blank pages

[Prettypaws]

It was working fine last night.  This morning it won't print at all.  I have followed all of the steps at least twice.

I cleaned and deep cleaned the nozzle. Nothing  I unplugged it and replugged it in.  Nothing. I reset the WiFi. Nothing. I tried to just copy something.  Nothing.  I hear it and it sounds like it's printing but all I get are blank pages. Not even ink smeared ones.  I've checked all of the ink levels and they're fine.

[DerrickL]

Try printing a nozzle check, deep cleaning does not print anything, a nozzle check bypasses all apps and prints directly from the printer. Here is a help guide to solve why the printer is not printing anything. 

https://support.usa.canon.com/kb/s/article/ART164611

https://support.usa.canon.com/kb/s/article/ART164611

[Ron]

Hello Prettypaws,

Thanks for letting us know what Canon product you've got. The PIXMA MG7720 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

[Prettypaws]

I took it to Staples and the young man looked up the code.  At least one printer head was broken.  It was 9.5 yrs old. I got it in Jan 2017 so I suppose I got my moneys' worth.  Thank you for responding.

[Prettypaws]

I took it to Staples and the young man looked up the code.  At least one printer head was broken.  I got it in Jan 2017 making it 9.5 yrs old.  I guess I got my moneys' worth out of it.  Thank you for responding.