Showing results for 
Show  only  | Search instead for 
Did you mean: 

PIXMA MG7720 Top of Prints Coming Out Slanted


I have a Pixma MG 7720 that starting having printing issues. When I print text (emails, Word docs, etc.), every couple of inches or so the top half of the line is slanted to the right. It looks almost like it's in itallics. The rest of the text is OK. I tried head cleaning, deep head cleaning, head alignment (auto and manual), and cleaned the encoder strip. I even removed the print head and washed it under warm water. Is there anything else I can try? The colors print corrrectly, it's just text that's bad.




Thanks for letting us know what Canon product you've got. The PIXMA MG7720 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them weekdays and Saturdays at 1-866-443-8002.

Hope this helps!

I know that it's been retired, and I've already spoken to customer support and I know about the 10% discount.  Just in general, do you know what would cause this issue? I don't want to buy a new printer if I can avoid it.