01-10-2017 06:58 PM
Hello, my pixma mg7520 is printing blank pages, I ran several regular and deep cleans, changed out the ink, ran auto (which failed) and manual printerhead alignments (which doesn't print). It is still not printing anything! Please help I am really at a loss at what to do next.
01-10-2017 07:10 PM
Hi, jencs11!
Welcome to the Canon Forums and thanks for your post!
You have done the recommend troubleshooting for this issue, which is to run through a few regular cleanings and then a deep cleaning. You may also want to double check that all of the orange protective packaging tape and materials have been removed from the all the inks. If so, and the issue persists, please reach out to our U.S.-based technical support team. They can be reached by 24/7 via Email at http://bitly.com/CanonEmail or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT) and they'll be happy to help.
Thanks!
01-15-2021 04:46 PM
Hello, could you please indicate what the final resolution was ?
Thank you JG
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