01-26-2022 10:46 PM
My MG7120 has been idle for a few days. I have tried everything and nothing works. I turn it on/off, I also tried and reset it on my Mac and its not showing up to add it again. I add it with the host name and it worked but still appear as idle. The printer has ink, I checked the cables, my Mac and the printer are on the same wifi. I dont know what is wrong. What can I do? HELP
01-28-2022 03:07 PM
What version of OSX is installed on your Mac?
To determine this, please click on the Apple in the upper left corner and then About This Mac.
01-29-2022 01:44 PM
My Mac is running on OS Monterey 12.2 but the printer can't be found on my iPhone either.
01-31-2022 03:09 PM
Because this issue is happening with both your Mac and iPhone, it could be caused by your router. Please view Apple's page below for recommended settings on your router:
03/30/2023: New firmware updates are available.
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