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PIXMA MG6120 B200 error msg

RobertH
Apprentice

I have a PIXMA MG 6120 that has come up with a B200 error message.  I have unplugged for 2+ hours and have cleaned the print head thouroughly with no success.  What else can I try?

2 REPLIES 2

Greetings,

Straight from Canon's knowledgebase:

 

Unfortunately, this is an unrecoverable hardware error and repairs are no longer available for this product due to its age. If you wish to move up to a newer product, please contact our Customer Support team at (866) 443-8002 to explore your options. Turn off the machine, and unplug the power cord of the machine from the power supply. 

 

https://support.usa.canon.com/kb/index?page=content&id=ART109258

 

If you have unplugged and power cycled, there isn't much else to do. 

 

 

~Rick
Bay Area - CA


~R5 C (1.0.5.1) ~RF Trinity, ~RF 100 Macro, ~RF 100~400, ~RF 100~500, +RF 1.4x TC, +Canon Control Ring, BG-R10

~DxO PhotoLab Elite ~DaVinci Resolve ~Windows11 Pro ~ImageClass MF644Cdw ~Pixel6 ~CarePaks Are Worth It

Thanks.  It's been a good machine and even though it's fairly old I'm sure it hasn't been used much as printers go.  I'm not very electronics savvy but other than occassional print head cleaning I can't imagine much should go wrong with a printer like this as long as it isn't something that moves or mechanical.  PLANNED OBSOLESCENCE maybe?  Oh well, they're fairly inexpensive so a new one might be nice.  After seeing all the problems people have had with various Canon printers, I won't be buying another Canon.  Maybe a Brother or HP?

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