12-08-2016 04:16 PM
The cyan color still shows white lines through it on the nozzle check printout.
I have even changed the cartridge to no avail.
suggestions? no improvement shown from one deep cleaning to the next.
Solved! Go to Solution.
12-11-2016 10:26 AM
Hi JC1,
It is recommended that you contact live technical support. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
A Technical Support Representative will be able to resolve this issue faster.
12-11-2016 10:26 AM
Hi JC1,
It is recommended that you contact live technical support. To contact a Technical Support Representative, please use the link below:
http://Canon.us/ContactLI
A Technical Support Representative will be able to resolve this issue faster.
08-19-2020 12:00 PM
For anyone still looking, I really don't know why Canon support doesn't feel able to tell you this:
Removing the print head is easy. Just look for the two clips either side. Soak it in something like Isopropyl Alcohol overnight. Job done - simple. Demos are on Youtube. I would have preferred instructions from Canon and I wouldn't have objected to a disclaimer absolving the company of responsibility.
Hopefully this post won't be deleted!
I hope this helps someone.
05/13/2026: New firmware updates are available.
EOS R5 Mark II - Version 1.3.0
EOS R6 Mark II - Version 1.7.0
03/17/2026: New firmware updates are available.
SELPHY CP1500 - Version 1.0.7.0
01/20/2026: New firmware updates are available.
10/15/2025: New firmware updates are available.
Speedlite EL-5 - Version 1.2.0
Speedlite EL-1 - Version 1.1.0
Speedlite Transmitter ST-E10 - Version 1.2.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.