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PIXMA MG5750 Inconsistent print quality

enteeen
Apprentice

On printed pages the lines of print appear alternately as really heavily bold  type and at a lesser intensity, i.e. two differing intensities / thicknesses.  I think the heavily bold type is due to the effect of each letter being printed twice with a sideways offset between, like a shadow.  There is a test print which I ran off after fitting a new set of cartridges just before this problem appeared.  It displays the output for each colour cartridge - a series of colour bands.  The PGBK output however is a matrix of horizontal and vertical thin black lines (like graph paper) and in this instance each of the vertical lines are single at the top and bottom ends but they split into two parallel lines each between the extremities.  I'm thinking that this splitting of the lines into a pair is directly related to the bold (or shadowed) print.

 Might there be a problem with the new PGBK cartridge?

Can any member of the community offer explanation and / or advice on dealing with this please?

1 REPLY 1

Ron
Moderator
Moderator

Welcome to The Canon Community enteeen, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.  The MG5750 isn't sold or supported by our team here at Canon USA
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.

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