PIXMA MG5420 - Suddenly Printing One Color

[Khomeier]

Hello: 

I need help with printing color issues. Printer started printing all in yellow. I replaced the printer head and now all print in red. Can this be fixed?

thank you!

[SamanthaW]

Hi there,

Thanks for letting us know what Canon product you've got. The PIXMA MG5420 is an older model which we have retired. While that means that Canon USA no longer offers direct support for it, your friends here in the Canon Community are welcome to offer suggestions!

You can also speak with a Canon Upgrade Program specialist to help you score a modern replacement that would meet your current needs at a discount. You can reach them Monday to Friday at 1-866-443-8002.

Hope this helps!