PIXMA MG5320 says no paper when I have paper

[Emmrut]

I tried to print a web page wirelessly from my iPad on my canon mg 5320. I have had no problem before. Now it says error, cassette. There is no paper. Load paper then push start. I had plenty of paper loaded. I reloaded and pushed start...same message

[Emmrut]

I tried to print a copy of a document...same thing I tried cleaning the roller. When I cleaned the back tray...I followed directions, unloaded paper first then reloaded, as directed and paper passed through the printer. I then tried cleaning the roller/cassette. When I reloaded paper as directed, no paper came through the printer. So it appears that something is wrong with the cassette ( whatever and wherever that is)

[Ramona]

Hi Emmrut,

If you have already verified that there are no paper jams or obstructions in the printer, ensured that the paper guides in the cassette are snug against the paper, and have performed at least three roller cleanings on the printer and are still experiencing the same issue, the printer will require servicing.  Please click on the Contact Us link below to obtain your servicing options.

This didn't answer your question or issue?  Find more help at Contact Us .

[mngailo]

dear team I have a problem when I am printing to Cannon ir2520 the is error number 0276 printer load paper . Please I assist to resolve this

thanks

[gedeon]

This may be late but I think It may be useful for upcoming users.
To fix the error:
- You select setting
- Device Settings
- Plain Paper Feed Settings
- Set up on Rear Tray instead of cassette

That is how I did it.

Thanks

[zloyd1]

@gedeon

I am curious as to where exactly I can find settings to select in order to follow your advice please??

[Michael]

Hello.

From the Home menu, select "Setup".  From there you can select "Device Settings" to access the Plain Paper Feed Settings adjustment.

If additional assistance is needed, find more help at Contact Us.

[karoanne]

Yes!! Thank you so much! That is exactly what I needed to solve this.

Great - thanks again!

[daryl]

I tried to print tickets online. When i brought up the printer i noticed it said paper size was 4 x 6. I reset it to letter and that fixed the problem.

[starmark11]

I opened the home page, saw Printer Setup and clicked on it with four choices

General, Driver, Supply levels and Utility

I can't find Device Settings