PIXMA MG5320 says no paper when I have paper

[Emmrut]

I tried to print a web page wirelessly from my iPad on my canon mg 5320. I have had no problem before. Now it says error, cassette. There is no paper. Load paper then push start. I had plenty of paper loaded. I reloaded and pushed start...same message

[atibamanii]

Sorry know nothing about Macs. I finally got so disgusted with this piece of junk printer, I threw---and I do mean THREW--it in the trash. EVERY single time I tried to use it there was some kind of problem. Will NEVER purchase another Cannon. You listening, Cannon?

[nvwilcher]

My printer, MG6620 does not have the setting Plain Paper Feed Settings Adjustment. Anything else I can look for to accomplish the same result?

[karoanne]

Yes!! Thank you so much! That is exactly what I needed to solve this.

Great - thanks again!

[Angey]

Great Thanks! It was set to letter, I tried also changing to high quality paper and she's printing 

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@gedeon wrote:
This may be late but I think It may be useful for upcoming users.
To fix the error:
- You select setting
- Device Settings
- Plain Paper Feed Settings
- Set up on Rear Tray instead of cassette

That is how I did it.

Thanks

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[atibamanii]

no plain paper feed setting anywhere

[NateT908]

5 Years later after this comment was made you saved me and my old man alot of frustration cheers good to see someone thought out side of the box, you deserve a beer again cheers

[Aviatorm35]

Fixed my problem, thank you!

[joemc321]

paper loaded  printer says load paper

[Stephen]

Hi joemc321!

Welcome to the Canon Community and thanks for your post!

If you've tried the troubleshooting above, you'll want to reach out to our friendly, US-based technical support at 1-800-OK-CANON (800-652-2666) weekdays from 10am to 10pm (ET). Support at Canon USA is always 100% free! 

[billdavies]

Says "load paper and press OK"  [1003]