PIXMA MG3640S prints Test page, but nothing else

[Subash_S]

I'm trying to print a document and I only get blank page as output. It shows like color ink is low, but black ink levels are fine.  So I printed a test page in grayscale and it printed just fine. However, printing anything else comes out as blank page. I even changed settings to print everything in black & white, and still the same result.  Not sure what else to do.

[Danny]

Thanks for joining the conversation, Subash_S! We appreciate the info, though we need to let you know that the PIXMA MG3640S is not supported by our team here at Canon USA since that printer isn't available in this country.  If you live outside the United States, please click HERE and select your country to find support in your part of the world.  Your fellow Community members are still welcome to offer their advice.

Thanks for choosing Canon!

[PaulCropleyHill]

what was the fix?