just purchased Pixma MG3620, as a replacement to an older version pixma, and had no issues with setup, installation, or wireless connection.
Attempted to insert scanned photo directly from scanner to excel document, received multiple cause error message, code 5,156,61
Scanner will scan image and send to proper folder on laptop, but will not respond when ALT/I/P/S command is initiated.
Any assistance would be appreciated.
I think you need to seek support from microsoft. This is not a Canon Product issue.
ALT+I+P+S is not supported in Office2016, but you can create a Macro to add this function to the product.
Bay Area - CA
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