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PIXMA MG3620 - keeps going offline when sent a print job

szwakdy
Contributor

Hello all. I have a new issue. After weeks of trying to get reconnect my printer to my iMac in my new apartment I was finally able to get it done. However, now something new has occurred.

Now, every time I try to print something, the printer immediately goes off-line and the print job just stalls. When It's not in use the printer shows it's online and ready to go. I everything appears UTD as far as my drivers and operating systems.

2 REPLIES 2

szwakdy
Contributor

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szwakdy
Contributor

Update: today when I hopped on my computer I got a pop up message saying my canon extensions will no longer be compatible with my current and future Mac iOS. Does anyone know if Canon is doing anything about this? Or am I SOL and have to buy a new printer, again.

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