09-12-2023
08:19 PM
- last edited on
09-13-2023
08:37 AM
by
Danny
I have a Pixma 3620 that started printing light blue. Given a popup saying low ink, I changed both cartridges and now a constant failure icon and no movement of the printer. I have shut it down several times, paper flaps up and down, no paper is stuck inside. Any ideas?
Gibbby
09-12-2023 09:24 PM
Hello Gibbby,
Find an article containing all of the error codes for the PIXMA MG3620 and their corresponding troubleshooting steps HERE.
01/27/2025: New firmware updates are available.
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