07-19-2022
11:37 AM
- last edited on
12-22-2023
11:46 AM
by
Danny
When I turn on printer, the green & orange warning lights blink one after another. It does it 2x & then happens all over again. Please help me trouble shoot. Thanks a lot.
Solved! Go to Solution.
07-19-2022 02:02 PM - edited 07-19-2022 02:02 PM
Hi Kat5,
To resolve this error, please clean the encoder/timing strip inside of your PIXMA MG3620. To do this, please follow the steps outlined in this Knowledgebase article:
https://support.usa.canon.com/kb/index?page=content&id=ART164472
07-19-2022 02:02 PM - edited 07-19-2022 02:02 PM
Hi Kat5,
To resolve this error, please clean the encoder/timing strip inside of your PIXMA MG3620. To do this, please follow the steps outlined in this Knowledgebase article:
https://support.usa.canon.com/kb/index?page=content&id=ART164472
12-21-2023 07:24 PM
Just had this same issue, linked knowledgebase article resolved issue. Appears just a tiny tiny smudge will cause this problem.
07-20-2022 12:55 PM
Thanks so much for that tip- Patrick, that worked!! I will try printing now and hopefully everything works out. Thanks again.
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