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PIXMA MG2922 wont work with Windows 11, cannot find the printer when cable in

Stevesj
Apprentice

PIXMA MG2922 wont work with Windows 11, Downloaded drivers and they cannot find the printer when cable in

3 REPLIES 3

DerrickL
Authority
Authority

This is the full driver and scan utility package:

https://pdisp01.c-wss.com/gdl/WWUFORedirectTarget.do?id=MDEwMDAwNTk5NDAy&cmp=ABR&lang=EN

dowloaded from here: https://www.usa.canon.com/support/p/pixma-mg2922 

Run the drivers again, but do not plug in the printer cable until prompted to do so.

This are the ones I used and on retry, it still cannot find the printer when selection USB

Patrick
Product Expert
Product Expert

Hi Stevesj,

With your PIXMA MG2922 powered on and the USB cable connected from your printer directly to your computer, please press the Windows key on your keyboard and the letter "X", then let both go.

In the menu that appears, click on Device Manager.

In Device Manager, do you see your printer listed under:

Print queues
Unknown devices
Universal Serial Bus controllers
Universal Serial Bus devices

If you do, please right click the printer and left click on Uninstall or Remove.

Once gone, please disconnect the USB cable and run the installation program again.  Once the program attempts to detect the printer, reconnect the USB cable with your printer on.

 

 

 

 

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