Hello!
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation; however, we must let you know that Canon USA hosts and moderates the Canon Community within the United States. We can only support Canon products manufactured for and used within the US market. Your unit isn't sold or supported by our team here at Canon USA.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
