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PIXMA MG2522 - Not turning on

sweetheart8177
Apprentice

I have a Canon Pixma 2522 and it was working just fine. After a couple of weeks, it stopped working. It doesn't turn on and nothing is wrong with the outlet or printer cord/ plug. This is the second one I bought that stopped working out of the blue. It worked last night and now today refuses to turn on. Any help is greatly appreciated! Thank you

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi sweetheart8177,

Because your PIXMA MG2522 will not power on, it would appear that it would require service.  If your PIXMA MG2522 was purchased less than a year ago, please contact one of Canon's Technical Support Representatives via phone or chat to obtain your in warranty options. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com

If your PIXMA MG2522 is out of warranty, you are eligible for Canon's Upgrade Program. This is for out of warranty units which have been diagnosed to require service, or for some reason are incompatible with a new or upgraded system. This option allows you a one-time opportunity to purchase a replacement product, discounted from the list price.

If you would like to take part in this option, please call our Sales Department at (866) 443-8002 Monday through Saturday, 9am to 9pm. Let them know you have been working with technical support and the Canon Upgrade Program was offered.



 

 

 

 

 

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