08-21-2022 06:40 PM - last edited on 08-25-2022 08:56 AM by Danny
Hello everyone, I’m having trouble setting up my printer, I keep getting flashing lights after I insert my ink carriages and I’ve done it several times and don’t know if it’s set up properly. This is the initial setup right out of the box
08-26-2022 11:48 AM
Hi,
The Green and Orange lights should flash for a certain number of times before pausing and flashing again. Please click HERE for an alarm code list and let us know what error your printer is experiencing.
We look forward to your reply.
09-06-2023 08:44 PM
Hello,
I'm having the same issues also. I just bought my printer yesterday and installed the ink it came with but its blinking 15 times. I took out the ink and reinsert it again slowly; still same issue. My laptop is windows 11 system 64-bit, x-64 processor.
09-07-2023 01:41 PM
Hi,
If you removed the orange tape from the cartridge and the error still appears, the printer would require service.
Since the printer is in warranty, I recommend reaching out to Canon support for your warranty options. You will need to register your Canon gear HERE to access additional support options.
We look forward to hearing from you.
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