PIXMA MG2500 Series - The bottom of the page always cut off

[AR1515]

Does anyone know how to reset the default automatic margins on Canon PIXMA MG2500 series driver?

I've been changing all margins on my documents to 0cm, but there ll be always margins showed up when I printed the documents, especially the bottom so it's always cutting off the bottom of the page. So I know it must be the driver. The automatic margin that always showed up on the bottom of the page is around 1,6 cm. There's also no option on the Printing Preferences to change them. I'm using Windows 10, by the way.

[Guess_Who]

Hi i have had that problem also while trying to print form for taxs, what i did that helped me was went to more settings then scale to custom set the number to 96 it now prints out everything.

[luis1]

all you have to do is go to the canon quick menu and once you are there, you have to click on the icon for "open my printer" (sorry that my windows is on spanish) well is where ir says "iniciar my printer" once you do that then you click on the "printer settings" is where on my pic "configuracion de la impresora" and once you do that we have to go to the second step

then you hit "paper size for the printer" that is where in my pc says "tamaño de papel para la impresora" and then you click on the tab "page setting" that is where on my picture says configurar pagina and then select the 8.5 X 11 letter  22cmX28cm and then we go to the third and last step. (would be good if you follow the numbers on the pictures).

this is the last step the third one and most important I would say: 

you have to click on the combo menu that says "Paper size" where in my pic says "tamaño de papel" once you do that you look for the letter size and then you choose 8.5 X 11 and it  says letter 22cmX28 then you click on the "page adjust" and then  he same with the menu that says "paper size for printer" where in picture says "tamaño del papel de impresora" and look for exacly the same "Letter 22cmX28cm 8.5 X 11" and then hit accept and try printing something and you will see that is fixed.

I also had the same problem with the copying part but this fixed I guess, let me try, and it's working but then I did the fourth sterp (optional as its for the copying part)

please let me know if that helped you, and give the thanks to God. 

[Rumplestilkson]

Windows 7 Home Premium SP1
Canon MG2500 printer
using USB to connect to PC

Went to Canon My Printer
-> Printer Settings
->-> Quick Setup
->->-> Ensure Commonly Used Settings has BUSINESS DOCUMENT selected
I use Draft on print quality and A4 for paper size and Ican now get my footers
to print correctly on my papers. I might not ork for anybody else, not sure if
the problem is still ongoing, just got my printer from Walmart and was having
issues and started troubleshooting.

[tkj]

In Win10 , go to 'Control Panel' and get to the point where you can edit the 'Printer Driver' settings ..

You probably have it set to use A4 paper, which in about an inch longer than  the " 11 inch" dimension of the "Letter" size paper (8 1/2 x 11 )   , so the canon is MAGNIFYING very sligfhtly to fit the A4 size !!

but your paper is  'Letter size: 8.5 x 11 inches '   so your paper is NOT LONG ENOUGH to catch that bottom edge !

So config it to 'LETTER' size ( which =  8.5x11) so the Canon WONT magnify it :  the printer KNOWS that 'Letter' size = 8.5x11 ....

[jim_hahn]

Changing from A4 to 'letter' as the preset seems to have worked on my old-ish MacBook Pro.  Constructed a page in TextEdit with 70 lines and both pages print fine.  Plus a test page from Safari worked.  Let's hope this works long term.

I find it amazing this problem has been talked about for 5 years and somebody (a new contributor!) found a fix.  Canon engineers couldn't.

Again,  hope it really works...  Fingers crossed.

  --jim

(Kudos to 'tkj' !)

[tkj]

Not only that, but the fix was so obvious !  

If an inch or so is cut off/not-printed , and if the size of A4 paper is about 1 inch LONGER than letter size, then the printer has been mis-instructed as to how to size it's printing!!  Changing document size to be 'Letter' size will fix it ..

[jim_hahn]

Well, looks like it's not quite perfect.  Just printed 2 pages of an Excel sheet and lost the bottom line.  

  --jim

[ns]

Thank you so much for your help. However (and I am not sure why) the printer has been printing correctly on letter size papaer for several years and I have not had this or any problem with it for a long time (except the problem of retrieving bits of paper after a paper jam). It's actually been my best printer so far of any I've had. 

[Zarook49]

MeToo.

[Dooleykhan]

That CONTACT US link sends you to a page that says the link is broken.