05-04-2014 10:55 AM - last edited on 12-01-2022 12:37 PM by Danny
I replaced both the color (241) and black (240XL) ink cartriges in my pixma mg2220. Now it shows full color ink, and low black ink still. I have tried reinstalling the black twice, but it still shows low. It does seem to print ok though. Ideas?
02-07-2018 10:30 AM
Well EUREKA !!
Having purchased a replacement to use the same cartridges my Pixma 3650 was put aside . Checked occasionally by switching on for a few minutes I was reluctant to throw it out. The new printer came up with the 'not recognized' error so I decided to pop the cartridges back into the old printer. AND ... it's now working! Having lain unused it has decided it has had enough of neglect. So - don't depair. Your Canon will probably correct itself a few months after you've purchased a new one. Fortunately my new printer is also OK now with new cartridges.
11-17-2018 12:12 AM
I am having an issue with the MG5420. Why do we need to go through a list of 30 steps to get a new printer ink cartridge to be recognized? Shouldn't we just be able to put it into the printer? This is very frustrating. I know have no ink in my printer, and I don't have time to try to troubleshoot every time I need to install ink.
Is there a fast way to make this work? I bought Canon ink, the exact same ink that comes with the printer. It's not working.
02-13-2020 02:05 PM
Your suggestion WORKED!!!! I did as you suggested. I removed all the ink then turned the power cord off, waited and turned it on then opened the lever and closed it to print and it worked!!! Now it prints!!! Thanks for the advice!!!
03-16-2020 02:30 PM
I have tried everything they say to do. I printer won't detect my new ink cartridge. I would rather buy a new printer, this one is only a few months old, then go through this.
lots of info nothing works.
I have pixam ts3112 printer.
can anyone help me?
thanks carolyne
03-16-2020 03:47 PM - edited 03-16-2020 03:48 PM
Carolyne I suggest you keep removing all the ink then remove the power cord off from the machine itself and wait a couple of minutes before you attach the power cord back to the printer then turn it on and open the lever to place the ink and close it to print something. I too was about to order a new Printer since I work from home but after a couple of times of doing these SAME steps it FINALLY worked!!!! If you decide to order a new printer don't discard the one you currently own since it might work in a week.
12-05-2019 12:28 PM - edited 12-05-2019 12:32 PM
I have the same problem, I have 2 Canon printers, the first one, NO LONGER PRINTING, and I purchased a new one MX 492. My problem right now is my printer- black ink is empty and replaced a new one and installed properly (both the color and the black) However, the screen always said "the ink cartridge is not properly installed". I did check everything and its properly installed.
12-06-2019 02:08 PM
Hi Braveheart1220.
Please open the cover to your PIXMA MX492 and remove both ink cartridges.
What is all of the text on each ink cartridge?
11-24-2021 12:25 PM
No sorry did not work for me at all. My printer is canon pixma TS150. I was stupid enough to buy a compatible cartridge ( with canon inscribed on the back) to save money. But it SHOULD work!
09-14-2016 04:13 PM
installed 950 &951 and now I can't print....pls help
07-26-2017 03:36 PM
I am having similar issues with my MG2920. I replaced the black ink (while it was low, but prior to running out completely). It will not register the new cartridge. I have taken out the black cartridge and unplugged to preform the reset. When the start up is complete the black ink light keeps blinking. I tried holdin Stop for 10 seconds, now both the Black Ink and Power lights are flashing at the same time.
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