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PIXMA IX6820 image with random lines thru it.

LEdesign1
Apprentice

Help! I use the Pixma ix6820 to print the film for screenprinting. I have done nozzle checks, cleaning, etc. and I am still getting the image with random lines through it - see picture. The black areas should be solid.image0 (59).jpeg

 

1 REPLY 1

Patrick
Product Expert
Product Expert

Hi LEdesign1,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below to log into your My Canon account:

https://mycanon.usa.canon.com

Once logged in, click on your PIXMA iX6820 and then click on the Product Support button. When that page loads, click on either the Phone Support button or the Chat Support button to access support. A Technical Support Representative can determine the cause of the issue and resolve it or provide you with your available service options.

 

 

 

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