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PIXMA G7020 Randomly Switches Between Rear Paper Feed and Cassette

indbones
Apprentice

Recently, my printer began to randomly go between the rear paper feed and the cassette feed.  This presents issues with some of my work.   I updated drivers and this did not resolve the issue.  Sadly, I am wasting paper.  I do not find a way to set the paper source between the two?

Do I need to delete the software and reload it? 

3 REPLIES 3

Tiffany
Moderator
Moderator

Welcome to the Canon forum!

So that the Community can help you better, we will need to know which operating system is running on your computer (i.e. Windows or macOS and which version). How are you connecting? Any 
other details you'd like to give will only help the Community better understand your issue. The forum is not intended for immediate support. If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE

Thank you!

I am running windows 10.  Dell Computer. 

Hi,

You can go into the printer driver and select which feed you want to print from. Please click HERE for more information. 

Did this answer your question? Please click the Accept as Solution button so that others may find the answer as well.

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