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PIXMA G7020 Printed colors don't match computer screen colors

Doninodessa
Contributor

I bought this printer to print invoices for my business and no problems for that. Put printing pictures on my laptop is whole other issue. I never had a problem with Epson printers (over 30 years) until the last one and that was not a color issue. That's why I switched. But my Canon G7020 refuses to print the colors on the screen of my laptop. All the instructions I can find on the net are hard to follow or don't fix the problem. Can someone explain to me what's going on and how to fix it in very easy to understand terms? I don't need a link to Canon's answers or another web page, been there, done that. Did the print test, checked for driver updates. Can't find anything "color management" that actually changes anything. Maybe I'm missing it.

13 REPLIES 13

Derrick, I am an idiot! I think I figured out what the problem is. I mixed up the ink bottles when filling the tanks. I will use a syringe with a long tube to extract the three main colors, discard and add a bit of new to each tank to flush the print heads a few times, then refill. If I am right, that will fix the problem. I am so sorry for taking up so much of your time. If I am wrong I'll be back.

As I suspected, after trying everything else, the only thing left was the wrong ink in a tank. And sure enough that is exactly what I did. I suspected I had put the red in the yellow and confirmed it when I started sucking it out with a syringe with a long skinny tube attached. Sure enough. After sucking it out, I added just enough to do a flush and it worked as a test print confirmed. I then filled the tank with fresh ink and did test with one of my images. While the colors are right, the quality is just so so. Nowhere near what I experienced with my Epson printers over the years. I'll mess around with the settings and try a couple of different programs to see what I can do about it. Thanks for the link to the manual.

Looks like I replied to myself LOL. Here it is to you: As I suspected, after trying everything else, the only thing left was the wrong ink in a tank. And sure enough that is exactly what I did. I suspected I had put the red in the yellow and confirmed it when I started sucking it out with a syringe with a long skinny tube attached. Sure enough. After sucking it out, I added just enough to do a flush and it worked as a test print confirmed. I then filled the tank with fresh ink and did test with one of my images. While the colors are right, the quality is just so so. Nowhere near what I experienced with my Epson printers over the years. I'll mess around with the settings and try a couple of different programs to see what I can do about it. Thanks for the link to the manual.

DerrickL
Whiz
Whiz

That is okay, others here have reported the same problem with tank printers (and I suspect with other makers as well) so a solution no matter what is very good to know. Let us know how your photo print quality is now, many are looking at tank printers for the obvious cost savings, but do they print as well as a good cartridge printer such as my MG3620?

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