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PIXMA G7020 Printed colors don't match computer screen colors

Doninodessa
Contributor

I bought this printer to print invoices for my business and no problems for that. Put printing pictures on my laptop is whole other issue. I never had a problem with Epson printers (over 30 years) until the last one and that was not a color issue. That's why I switched. But my Canon G7020 refuses to print the colors on the screen of my laptop. All the instructions I can find on the net are hard to follow or don't fix the problem. Can someone explain to me what's going on and how to fix it in very easy to understand terms? I don't need a link to Canon's answers or another web page, been there, done that. Did the print test, checked for driver updates. Can't find anything "color management" that actually changes anything. Maybe I'm missing it.

13 REPLIES 13

DerrickL
Mentor
Mentor

Can you be more specific about the color mismatch? 

Thanks for the reply. The colors do not match what's on the computer screen. For instance: yellow on the screen prints a faded out red.  When I printed a test page in maintenance, all the colors printed perfectly. 

DerrickL
Mentor
Mentor

What program do you print your photos from? I ask bcause I have four different post photo editing programs and it took me awhile to match my printer colors to both my 23 inch monitors, but I could only do that after calibrating my monitors. I suggest you start there and if your laptop is color calibrated it puts us much closer  to matching printer results to it. 

https://www.microsoft.com/en-us/windows/learning-center/how-to-color-calibrate-your-monitor

 

I have actually tried three. Paint, Word and and the photo app that pops up when I click on a photo. 

Checked out the color management. Everything, was already set correctly for the monitor.

DerrickL
Mentor
Mentor

Word is not reliable as a photo printer, paint is more for manipulating bitmaps, the standard photo app is okay but not great. I use this one and it is free, it has good editing tools for both video and images, and it is also a library and sorter for both. Give it a try. I have used it for years and I have a half century of working with Sony products both hardware and software. The online storage part of this program has been discontinued but that is no big deal. The bottom line is, it is a very good editing program, simple and color  accurate. If you have a lot of photos, it can be a bit slow loading once it has found all your images (sorts them by date ) and it uses the default microsoft driver settings to print the image, easy to choose paper and all that.. It also prints using its own color profile so what you see should be what you get. if you decide to use it and have any questions about it just pm me. 

https://support.d-imaging.sony.co.jp/www/disoft/int/download/playmemories-home/win/en/index.html?loc...

 

With respect, you are wrong about the software I mentioned. Like I said in my initial request; I never had a problem with Epsom printers with any of these and that for at least 30 years. Granted, I am not a professional photographer, but the images were always pretty doggone close to what's on my screen. With the Canon, yellow is a washed out red and green is a washed out blue. It's awful! I create a lot of cards, for special occasions, for my family and friends and this is just not acceptable. There must be a way to set the settings in color management that will correct the problem, I just can't figure it out. I will try the software you mentioned though. What settings in color management should I use to be compatible with the Sony software?

The darned thing won't connect to my computer. I have hundreds of images I use on my computer. Have to connect a camera to my PC first. This is useless for me. Sheesh!!!

DerrickL
Mentor
Mentor

On Play Memories home go to tools-settings-add folders and then choose any folder than contains images, hit okay, but from what you told me, it might not improve things much. In other words a printer  nozzle check test print, may look fine, but a photo will not as you have found out. My Canon Pixma two cartridge Mg3620 allows me precise control over the color intensity, a lot more control than the Brother four ink supply cartridge printer I replaced. You can see the controls in the image link posted below, it works great. It is the best color printer I have owned and I have had a number of them over the years and it is very inexpensive. It appears however that your printer has the same ability. I know you said you did not want a link to another Canon page but you might find this one useful.

https://ij.manual.canon/ij/webmanual/PrinterDriver/W/G7000%20series/1.0/EN/PPG/dg-c_intensity.html

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