09-14-2023 09:29 AM - last edited on 09-14-2023 09:34 AM by Danny
My Canon G7020 has stopped printing cyan. The reservoir has plenty of ink. I have cleaned and deep cleaned several times and rebooted the printer. Any suggestions? Thanks!
09-14-2023 11:15 AM
Are you running a nozzle check after cleaning. If you have run several deep cleanings and still don’t get a good nozzle check it is very likely a failed print head.
09-17-2023 12:55 PM
Ugh.
12/18/2024: New firmware updates are available.
EOS C300 Mark III - Version 1..0.9.1
EOS C500 Mark II - Version 1.1.3.1
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.