PIXMA G7020 Drivers Have Disappeared

[mcbddzak]

I needed to reinstall the drivers for a PIXMA 7020 today and have noticed that they have disappeared from the support page. Is there an alternate download location for these drivers?

[Danny]

Thanks for joining the conversation, mcbddzak!  You'll find everything you need for your PIXMA G7020 right here.

Hope this helps!

[mcbddzak]

If you click on the software & drivers button it no longer takes you to the drivers. The link on that page is broken and goes nowhere. I also tried using the chat bot and the link it provides for Windows drivers returns an HTTP 404 error page as shown below. 

[Danny · Accepted solution]

We're not sure what might be happening there as we tested the page on multiple computers including one that wasn't on any of our internal networks and the "Software & Drivers" heading came right up.  You can try again on a different browser or you can also try visiting https://ij.start.canon

Once there, click "Set Up" and choose your model.  You should be able to download everything you need there.

[mcbddzak]

Thank you for your rapid response, it worked.