11-01-2023 11:23 AM
I needed to reinstall the drivers for a PIXMA 7020 today and have noticed that they have disappeared from the support page. Is there an alternate download location for these drivers?
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11-01-2023 11:41 AM - edited 11-01-2023 11:45 AM
We're not sure what might be happening there as we tested the page on multiple computers including one that wasn't on any of our internal networks and the "Software & Drivers" heading came right up. You can try again on a different browser or you can also try visiting https://ij.start.canon
Once there, click "Set Up" and choose your model. You should be able to download everything you need there.
11-01-2023 11:27 AM
Thanks for joining the conversation, mcbddzak! You'll find everything you need for your PIXMA G7020 right here.
Hope this helps!
11-01-2023 11:32 AM
If you click on the software & drivers button it no longer takes you to the drivers. The link on that page is broken and goes nowhere. I also tried using the chat bot and the link it provides for Windows drivers returns an HTTP 404 error page as shown below.
11-01-2023 11:41 AM - edited 11-01-2023 11:45 AM
We're not sure what might be happening there as we tested the page on multiple computers including one that wasn't on any of our internal networks and the "Software & Drivers" heading came right up. You can try again on a different browser or you can also try visiting https://ij.start.canon
Once there, click "Set Up" and choose your model. You should be able to download everything you need there.
11-01-2023 11:43 AM
Thank you for your rapid response, it worked.
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