08-03-2021 12:04 PM
I bought a PIXMA G7020 a while ago that was missing the color printhead. Where can I buy a replacement? I saw this message on the board but unfortunately the poster didn't include the information he claims he received.
It seems very difficult to obtain this part.
09-29-2021 03:51 PM
Hello Brogoff,
If you are missing one of the print heads that came with the printer, you can contact our support team at 1-800-652-2666. Our agents would be happy to provide you with your service options.
08-27-2022 04:53 PM
Hi, I have the same color print problem. Color printing failed just after the printer went out of warranty... terrible situation for a $350 printer. Is there online / email support to find out out to purchase replacement print heads or get help to trouble shoot?
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
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