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PIXMA G6020 prints blank pages

lnbutle
Apprentice

I have a PIXMA G6020 printer which is having some issues. I was experiencing severe banding when printing from the device, and ran through some maintenance steps to try and resolve. Trying to clean gave me an error 5200. Doing an ink flush seemed to work, according to the nozzle check, as when doing that check I'm now getting straight, solid lines rather than streaky or banded lines. But instead of banded, poor-quality pages being printed, every time I try to print the printer just shoots out blank pages. When doing a nozzle check, everything seems fine, but it won't actually print anything else.

I've also tried copying to see if that would do anything, but no luck there either, the page comes out blank as well. When I try to align the print heads, it gives me an error 5200 again. I'm not really sure where to go from here?

3 REPLIES 3

CariM
Contributor

Error 5200 usually means low ink levels. I’d suggest your first stop should be getting all new ink cartridges & trying to print a single sheet. Ink flushing uses up an enormous amount of ink.

 

Definitely not the case. This printer does not use ink cartridges, it's a PIXMA device that uses liquid ink, and I can physically see the ink levels. It's very nearly full, for black and each of the color inks.

Patrick
Product Expert
Product Expert

Hi Inbutle,

Please contact one of Canon's Technical Support Representatives via phone or chat. To contact a Technical Support Representative, please use the link below:

https://mycanon.usa.canon.com



 

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