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PIXMA G5020 white border at the bottom of B5 prints

crafting24
Apprentice

I bought this canon pixma G5020 about 1 month ago. I am trying to print B5 size as it has the option but it prints with white border on the bottom, I really need help as I have wasted tons of paper and ink trying to figure this out. I have also tried custom settings and it prints the same. Please help… this was an expensive purchase to not be able to use it for what I need. Thanks In advance. 

1 REPLY 1

ArthurJ
Product Expert
Product Expert

Hi,

What version of Windows or MacOS are you running? 

We look forward to your reply. 

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