PIXMA G5020 Blurry Text following a paper jam

[pshoward0528]

I have a G5020 model printer, am using MAC products, and after a paper jam, the text is like printing double right next to each other.  I've gone thru maintenance and cleaned rollers, alignment steps, etc. but nothing has helped.  Any suggestions???

[ArthurJ · Accepted solution]

Hi,

If you have not manually cleaned the encoder in the printer, please do so using the steps HERE. After the cleaning, wait a few minuets and then try to print again. 

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