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PIXMA G3411 My black ink turning green

TasFitz
Apprentice

Hi there 

I have a Canon Pixma G3411

when I am printing in black my black ink turns bright green. The printer has been for a clean and they people who checked it said the printer is fine however after that it worked for a while and now this is happening. What is the issue and how can I fix it ? 

1 REPLY 1

jrhoffman75
Legend
Legend

Run a nozzle check.

Canon : PIXMA Manuals : G3000 series : Printing the Nozzle Check Pattern

Post a screen shot of the results.

John Hoffman
Conway, NH

1D X Mark III, Many lenses, Pixma PRO-100, Pixma TR8620a, LR Classic
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