09-16-2024 07:08 AM - last edited on 09-24-2024 11:38 AM by Danny
I have a Cannon PXMA. Black ink is not getting from the reservoir to the print head. If I open the top, the black ink feeder tube has air in it. The reservoir is full. If I manipulate the tube slightly I get a drop of ink going through and the print head uses that.
09-16-2024 08:43 AM
Hi Fergus2,
So that the Community can help you better, we need to know exactly which Canon printer model you're using within the PIXMA series. The model number appears on the printer's top just above the power button. That, and any other details you'd like to give will help the Community better understand your issue!
09-16-2024 09:00 AM
Cannon K10471
09-16-2024 09:06 AM
G3410
09-18-2024 08:37 AM
Welcome to The Canon Community, and thank you for your inquiry!
We appreciate your participation, however, we need to let you know that the Canon Community is hosted and moderated within the United States by Canon USA. We are only able to provide support for Canon products manufactured for and used within the US market.
If you live outside the United States, please CLICK HERE and select your country or region for your support needs.
You're welcome to discuss Canon products sold outside of the United States, but please be aware that you will not receive support directly from Canon USA.
12/05/2024: New firmware updates are available.
EOS R5 Mark II - Version 1.0.2
09/26/2024: New firmware updates are available.
EOS R6 Mark II - Version 1.5.0
07/01/2024: New firmware updates are available.
04/16/2024: New firmware updates are available.
RF100-300mm F2.8 L IS USM - Version 1.0.6
RF400mm F2.8 L IS USM - Version 1.0.6
RF600mm F4 L IS USM - Version 1.0.6
RF800mm F5.6 L IS USM - Version 1.0.4
RF1200mm F8 L IS USM - Version 1.0.4
Canon U.S.A Inc. All Rights Reserved. Reproduction in whole or part without permission is prohibited.