PIXMA G3270 grabs multiple pieces of paper

[frani227]

Help! I have a new PIXMA g3270 printer and when I print anything, it grabs multiple pieces of paper

whether I have three, 13 or 20 pieces loaded.  Other than handing feeding the printer, how can I resolve this issue? Thank you in advance!

[Danny]

Thanks for joining the conversation, frani227!

So that the Community can help you better, please let us know what kind of paper you're using. That, and any other details you'd like to give will help the Community better understand your issue!

If this is a time-sensitive matter, click HERE search our knowledge base or find additional support options HERE.

Thanks and have a great day!

[frani227]

HP Printer Paper | 8.5 x 11 Paper | Copy &Print 20 lb

[ArthurJ]

Hi,

I would readjust the paper guides but if the printer keeps pulling in multiple pages at one time, it would require service. 

I recommend reaching out to Canon support for your warranty options at that point. You will need to register your Canon gear HERE to access additional support options.

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